Customer Support Representative

Pasig City, National Capital Region

Posted 29 days ago


Company:: Manila GPS Trackers
Company Description:: Manila GPS Trackers Philippines, a Filipino-owned company, is dedicated to providing the best GPS Tracking and Fleet Telematics experience in the Philippines. We cater to a diverse range of customers, including individuals, small, medium, and large businesses, as well as corporations. Our head office is located in Pasig City, Philippines, with an additional office in Cebu. Our GPS Trackers can be installed in vehicles, trucks, motorcycles, and many other types of assets, and we have installation service throughout the Philippines. You can conveniently monitor your vehicles from any internet-connected device, regardless of your location, whether within or outside of the Philippines. Clients trust us for their GPS Tracking software and hardware needs due to the following reasons: High quality Warranty on all GPS Trackers Advanced up to date technologies Competitive prices Service throughout the Philippines 24/7 Customer Support
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 5

Job Description

-Monitoring of web tracking systems (Standard, Corporate & Basic).
-Assisting client concerns via email, phone calls and live agent.
-Coordinating installation logs with technicians.
-Updating records in Pipedrive.
-Assist in replenishment of client web tracking platform.
-Assist in client’s web platform access.
-Assist in managing load central (employer loading system).
-Other tasks as instructed by their immediate supervisor.