Payment Processing Analyst
Cebu City, Cebu
Posted 15 days ago
- Company:
- Interactech Solutions Inc.
- Company Description:
- OUR COMPANY IS A REGISTERED BUSINESS PROCESS OUTSOURCING COMPANY WE PROVIDE BACK OFFICE, INFORMATION TECHNOLOGY AND CUSTOMER SUPPORT SERVICES FOR ENTITIES ABROARD SPECIALLY IN SOUTHEAST ASIA. WE BELIEVE THAT A ROBUST ONLINE SOFTWARE PLATFORM GREATLY REFELCTS ON AN ORGANIZATION’S GLOBAL SUCCESS. THAT’S WHERE WE COME IN. WE ALSPO PROVIDE MULTI-FACETED END TO END SOLUTION TO SUPPORT ALL YOUR ORGANIZATIONAL NEEDS INCLUDING: WEB DEVELOPMENT COMMUNICATION TECHNOLOGIES AND SYSTEM SOFTWARE MANAGEMENT DATA PROCESSING AND STORAGE NETWORK SOLUTION
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
● Assist customers in resolving issues when the system does not increase their
account balance, and utilize the system to check deposit details and system order
numbers.
● Complete deposit reports to ensure accurate recording of deposit information.
● Provide customers with deposit order numbers and details when they request
withdrawal information through the system.
● Address situations where customers experience extended wait times for
withdrawals by using the system to investigate.
● Ensure accurate and error-free handover of tasks.
● Report work progress to supervisors promptly.
● Assist colleagues in problem-solving to ensure smooth team operations.
Job Qualification
1. Bachelor's degree or above, with a preference for backgrounds in finance,
accounting, or related fields.
2. Proficient in computer operations.
3. Demonstrates a high level of enthusiasm and responsibility for the job.
4. Ability to accurately understand customer inquiries and provide appropriate
solutions.
5. Preference for candidates with a background in finance or accounting.
6. Punctual attendance and strong professional ethics.
7. Diligent, responsible, and passionate about work. Must be willing to work in
shifting schedules
Skills and attributes
- Good Communication Skills
- Honest and ethical
- Highly trustworthy on confidential matters