Customer Relation Officer (Mandarin Speaking)
Taguig, National Capital Region
Posted more than 30 days ago
- Company:
- Solid Mark Manpower Services Inc.
- Company Description:
- Company Description. We are a thriving and rising organization that makes every job finder's dream come true. We make sure that they would get the role that they need in a timely manner. We work efficiently and in a swift manner to get the role suited for your profile.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Handle customer inquiries, complaints, and requests via phone, email, chat, or in person in both Mandarin and English.
Build and maintain strong relationships with Mandarin-speaking customers, ensuring their needs are met and exceeded.
Assist the sales team in communicating with Mandarin-speaking clients, including translating and explaining product features and benefits.
Translate documents, communications, and marketing materials between Mandarin and English as needed.
Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
Required Skills:
At least 3 years relevant banking experience
Mandarin Speaking is a great advantage
Additional Notes:
This position will be working with a leading private universal bank in the Philippines.
Working Set-up: Onsite
Mondays to Fridays.
Complete details will provide by our Recruiters.
Job Overview
Offered Salary
xxxxxxx
Experience
3years
- Salary:
- 60.000,00 ₱ Monthly