ServiceNow Capability Development Manager
Taguig, National Capital Region
Posted more than 30 days ago
- Company:
- Solid Mark Manpower Services Inc.
- Company Description:
- Company Description. We are a thriving and rising organization that makes every job finder's dream come true. We make sure that they would get the role that they need in a timely manner. We work efficiently and in a swift manner to get the role suited for your profile.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
• Run and manage the ServiceNow GDS Academia program for undergraduates from EY GDS University partners.
• Develop and manage curriculum, perform assessments, and collaborate with external universities to plan and execute the program.
• Provide hybrid teaching (combination of online and in-person sessions) to fresh graduates across different GDS locations (India, Philippines, Poland, Mexico).
2. Capability Development and Upskilling:
• Conduct regular training sessions, workshops, and brownbag sessions to keep the team updated on the latest ServiceNow trends and releases.
• Upskill existing ServiceNow staff developers to acquire new skills and proficiency in different ServiceNow product modules.
• Build Centers of Excellence (COEs) in various ServiceNow modules.
• Increase certification rates and manage overall certification and capability targets for the team.
3. Client Engagement and Support:
• Support pursuits, orals, and client demos as a subject matter expert in ServiceNow.
• Assist in preparing and presenting technical content during client engagements.
4. Continuous Learning
• Stay current with the latest trends, updates, and releases in the ServiceNow ecosystem.
• Share insights and knowledge with the team to ensure they are informed about new features and best practices.
5. Industry Collaboration and Initiatives:
• Work with ServiceNow and other external parties on industry-related initiatives.
• Collaborate with ServiceNow on joint projects, events, and programs to enhance EY GDS’s presence and capabilities in the ServiceNow ecosystem.
Qualification
• Minimum of 5 years of experience in ServiceNow development.
• Strong presentation and planning skills with a passion for teaching and mentoring.
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• At least 2 ServiceNow Implementation Specialist certifications (preferred but not mandatory).
Skills and Attributes:
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with teams across different locations and cultures.
• Strong organizational and project management skills.
• Innovative mindset with the ability to develop creative solutions for training and development.
About The Global Professional Services Firm
A Global leader in Assurance, Tax, transaction and advisory services.
- Salary:
- 185.000,00 ₱ Monthly