Service Management - Digital Experience SME (Hybrid Setup)

The Requirements

-- ITIL certification,

-- Minimum of 3 years’ experience in IT service management,

-- Proven experience in service catalog management and ServiceNow,

-- Excellent communication and interpersonal skills,

-- Ability to work collaboratively in a cross-functional team environment,

-- Analytical and problem-solving skills,

-- Familiarity with service catalog tools and technologies.

Preferred Skills:

-- Experience with service catalog automation tools,

-- Project management skills,

-- Knowledge of cloud services and technologies.