Customer Service Representative - Healthcare (Virtual Process)

Angeles City, Pampanga

Posted 29 days ago

Company:: Greenview PH
Company Description:: A GDV Business Services Co. Reliving the vision of caring and embracing employment opportunities in the IT-BPM sector here in the Philippines and Australia, a once dream was realized through the birth of STACKph, a GDV Business Services Co.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 1

Job Description

Concentrix

Customer Service Representative

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:
• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
• We accept at least SHS/HS graduate or equivalent with diploma
• Good to excellent English communication skills
• Excellent customer service, problem-solving, and multitasking skills
• Computer literate
• Can start asap

Offer:
• Up to Php 22k to 30k salary
• Plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• HMO
• Career development and advancement opportunities