Customer Service Support Agents DAVAO Site

Davao City, Davao del Sur

Posted 3 days ago

Company:: Talent Outsourcing Channel Solutions
Company Description:: Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client’s specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR approach. We supply employers with high quality and efficient workforce in a timely manner, serving as a light of success to both our candidates and our clients. Talent Outsourcing Channel (TORCH) Solutions provides training on how to deliver quality customer service, enhances the communication skills of the applicants, and makes them qualified for the job. We produce a qualified and fitted workforce through our coaching and training efforts. Recognizing the fast-growing industry of Business Process Outsourcing (BPO) in our country and seeing the need of the companies to meet a certain number of a qualified workforce with limited time, Talent Outsourcing Channel (TORCH) Solutions extends its service by providing direct endorsements of experienced and qualified candidates to Contact Centers.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 45

Job Description

APPLY NOW! WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site.

We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The role requires 70% non-voice and 30% voice ability to interact with clients.

Qualifications:
• With or without call center experience
• Preferably with email or chat support experience
• Good English communication skills (Verbal and Written)
• Flexible when it comes to shifting work hours
• Must work well under pressure and can handle multiple customer interactions
• Amenable to work in MTS (Matina) or in Cyber Gate Delta (Bajada)

Interested applicants, kindly click the Apply Now button.

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