IT Support Team Lead
ALABANG, National Capital Region
Posted 8 days ago
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience.
b. Experience
● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
● Experience in business domain processes is preferred but not required
c. Skills
● Strong Analytical and Problem solving skills
● Fast learner in terms of understanding and analysing business processes
● Strong familiarity and working knowledge on Incident, Problem, and Change Management
● Highly Proficient in specific technology platforms and tools required by the business
● Experienced with any ticketing system
● Customer oriented and Good communication
● Language : Fluent in English (Written and Oral)
- Salary:
- 80.000,00 ₱ Monthly