IT Incident and Problem Associate

Makati, National Capital Region
Posted 4 days ago
Logo Nityo Infotech
Company:
Nityo Infotech
Company Description:
Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Qualifications:
-- Graduate of BS ECE, BS IT/CS, or any related courses.
-- Strong background in Incident Management within an IT managed service environment.
-- Excellent analytical, problem-solving, communication, and interpersonal skills.
-- Ability to perform under pressure and meet deadlines.
-- Experience in analyzing trends, identifying potential problems, and assessing solutions.
-- Knowledge of ITIL, infrastructure technologies, and their business relevance.
-- Experience in managing multiple vendors.
-- Strong organizational and time management skills.
-- Proven experience with incident management processes and leading teams.
Salary:
90.000,00 ₱ Monthly

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