Customer Service Representative
Pasig, National Capital Region
Posted more than 30 days ago
- Company:
- Risewave Consulting Inc.
- Company Description:
- As one of the world's leading human resource service organizations, Risewave, which is powered by Comrise, provides customized talent solutions that exceed our clients needs in various business scenarios. With our vast network of top talent, based all over the globe, we can lead your organization toward success. More about Risewave: 5,000,000+ highly qualified candidates 2,000+ leading & emerging global clients 38 years of experience in talent solution 18 years of successful local practice 16 subdivision areas Our Solutions: Executive Search Recruitment Process Outsourcing Flexible Staffing Cross Border Services Recruitment Sharing Platform
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 5
Job Description
Provide timely and effective solutions to requests received during phone conversations;
Ensure timely answering of calls, efficient communication, adherence to standard online time, and maintain the smoothness of agent.
Provide customers with good service attitude and professionalism, and resolve order issues;
Optimal suggestions received via phone should be promptly conveyed;
Responsible for completing work tasks assigned by superiors.
Job Requirements:
At least 2 years Customer Service experience (any account)
Basic knowledge of Hotel industry/ Travel account is preferred
Possess good professional ethics and stress resistance, work diligently, have a sense of responsibility, good communication skills, and team spirit
Accept shift work and rotating break
Onsite work set up