Amazon Connect Developer
Taguig, National Capital Region
Posted more than 30 days ago
- Company:
- GSS PH
- Company Description:
- At GSS-PH Consulting Solution Inc, we specialize in talent acquisition and HR consulting services. With offices conveniently located in Makati, Cebu & Davao
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
• Understand Amazon connect application, infrastructure, services in use.
• Support contact center setup for day-to-day operation, work on enhancement ticket, raise service tickets, keep updating ServiceNow tool with proper status of tickets, support upgrade request.
• Create Amazon Connect flow, Lex chatbots, and Lambda functions.
• Application and Production Support
• Basic and advanced troubleshooting
• Admin activities as appropriate
Qualifications:
• Must have at least 5 years of experience in Amazon Connect
• Has bachelor's degree in Information Technology, Computer Science, or anything related.
• Strong experience in contact center development
• Experience in creating Amazon Connect Flow , Lex chatbots, and Lambda functions
• Hands-on application Development experience in any of Java, C#, Node.js, Python, PHP,
• Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services)
• Knowledge on AWS Lambda services and familiarity in AWS environment and eco system.
• Knowledge on Spring, Maven, Hibernate
• Knowledge on Data base technologies like MySQL or SQL Server or DB2/ RDS
• Good experience on source code repository (GIT)
• Good communication skills in English, both written and verbal
• Must be amenable to work onsite, at least 2x a month
• Must be amenable to work on a mid-shift or night shift schedule"