Oracle PL/SQL Developer (Onsite - Cebu)

Cebu, Cebu

Posted 25 days ago

Company:: TASQ Staffing Solutions
Company Description:: Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality that's the TASQ guarantee!
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Minimum Qualifications:
Bachelors Degree in Computer Science, MIS or related technical discipline or equivalent combination of education and experience.
Average to Good Communication skills
At least 1 yr of experience in Oracle SQL is required
At least 1 yr of experience in Oracle PL/SQL is preferred
Knowledge of Java, SOA, and Web Services is preferred
Knowledge of a Unix-based operation system is desirable
Writing SQL Queries in a RDBMS environment.
Working knowledge of Clarify systems. Testing/QA job in Telecommunication area.

GENERAL DESCRIPTION:

This position is responsible for providing 1st and 2nd level support for customer agent support systems in order to fix customer transaction issues. Experience in Call center support activities. Good SQL/ PLSQL Skills/Oracle utilities.

Responsibilities:
Provide 1st level support for Agent Support APP (Clarify/IVR/WEB/TAS) and other platforms that integrate with Clarify (RRP/BRM/RTR/POSA/MAX/PCRF). Fix clarify issues reported by the Call Centers and also for APP when the customers or representatives are having any issues while making transactions. Support in house Agent Support system on daily business.
Provide a proactive research and analysis on issues reported that may affect customer facing applications, with good technical insight that helps the next level of support to pinpoint faster the root cause analysis/resolution.
Status reports/Administrative tasks.