Recruitment and Scheduling Supervior

Cebu City, Cebu
Posted more than 30 days ago
Company:
BPO Seats
Company Description:
BPOSeats.com is a solutions provider for businesses of all sizes. It offers the most functional and reliable offices, seat leasing options, and custom solutions for the incredibly rising need of businesses opting to scale and grow in the Philippines. Your entire ecosystem of personalized business solutions: Customized Solutions Engine Serviced Office Human Resources and Legal Matters All by using a powerful technology that guarantees flexibility and accountability to your company.
Contract Type:
Contract
Experience Required:
3 to 4 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
5

Job Description

As the regulatory landscape continues to evolve, CareConnect recognizes the need for a dedicated Supervisor to oversee and improve the patient referral and staffing processes. The Recruitment and Scheduling Supervisor will play a crucial role in developing and managing the "Recruiting and Scheduling service line. This position demands exceptional organizational skills, leadership qualities, and a commitment to delivering top-notch customer service while ensuring integrity, credibility, and confidentiality in all aspects of the job.

Responsibilities

Recruitment Services: Supervise the recruiting services, including reporting progress to agency leadership.
Documentation Management: Ensure that new hire Home Health Aides (HHAs) and Personal Care Assistants (PCAs) have all necessary documentation completed and are prepared for work.
Scheduling and Assignment: Oversee the Scheduling and assigning of HHAs/PCAs to patient cases, considering client preferences and needs.
Attendance Verification: Oversee staff attendance and maintain accurate records of clock-in/clock-out in the scheduling system.
Communication: Effectively communicate all case-related changes, incidents, and issues to the supervisor and the care team.
Reporting: Oversee the Maintenance of accurate reports related to scheduling, staffing, and client-caregiver interactions.
Client and Caregiver Support: Maintain open and current communication with the care Recruiting & Scheduling Coordinator regarding changes in client or caregiver status.
Documentation: Review all relevant notes and updates are documented accurately.
Oversee Activities: Supervise and ensure the effective coordination and communication of activities within the scheduling and recruitment processes.
Supervision : Oversee the scheduling and coordination of home care staff to provide services to clients through the CareConnect platform.
Staffing Optimization: Fill open shifts and challenging vacancies while supporting agency coordinators in achieving optimal staffing levels. Manage a caseload of 100 to 150 patients based on agency needs.
Qualifications

Related work experience as a coordinator or supervisor is desired.
Proven experience in recruiting.
High School Diploma or equivalency required; Bachelor's degree preferred.
Experience utilizing agency management software systems is strongly preferred.
High energy, self-motivated, proactive team player with a demonstrated ability to provide innovative solutions.
Strong interpersonal and verbal communication skills.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal skills.
Location: On-site
Benefits

Allowance of PHP 5,000
Job Type: Full-time

Salary: Up to Php30,000.00 per month
Salary:
30.000,00 ₱ Monthly