Parañaque Open House Recruitment - August 8 15 22 and 29
Parañaque, National Capital Region
Posted more than 30 days ago
- Company:
- Ibex Global Solutions (Philippines) Inc.
- Company Description:
- Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
- Contract Type:
- Contract
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Visit us between 12pm - 8pm at 7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Parañaque City
Don't have time to walk-in? Worry no more! Be interviewed at the comfort of your own home. Join our Mega Manila VEL from 2PM - 11PM every FRIDAY & SATURDAY for the Month of August only via zoom.
Zoom ID: 702 xxxxxxx
The ibex-clusives:
Work-onsite allowance*
Extensive HMO coverage for you and your dependents
Non-Taxable Allowance on top of your Basic Salary
Excellent Program Incentives based on performance
Group Life Insurance
30 Service Incentive Leaves (Paid Time Off)
Responsibilities:
Handle incoming calls from customers proficiently.
Assess customers’ needs and provide personalized guidance.
Maintain optimal call durations while ensuring a friendly, informative, and helpful approach.
Uphold productivity and quality benchmarks.
Exhibit a sense of urgency in addressing customer queries.
Escalate customer issues accurately and promptly.
Deliver timely, accurate, and professional customer service.
Maintain a positive and professional attitude, reflecting positively on the company.
Utilize departmental resources, policies, and procedures effectively.
QUALIFICATIONS:
BPO Experience is an advantage but not required
Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field
Applicants must be willing to work in Parañaque
Must be willing to work in shifting schedule, weekends and holidays
Must have excellent communication skills both written and verbal
*Terms & Conditions apply
#CSRjobs #CustomerServiceJobs #JobsInParañaque #JobsInPQ #IbexPH #WeAreIbex
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