Business Analyst IV (start ASAP & Hybrid setup)

Cebu City, Cebu

Posted more than 30 days ago

Company:: Quess Philippines Corp.
Company Description:: Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up. PURPOSE To build a leading institution that drives productivity for clients by outsourcing and optimising their key business processes and to be the preferred firm for employees, customers and investors alike A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned with this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population. Established in 2007 and headquartered in Bengaluru, Quess today has an unmatched geographic presence and scale with more than 96 offices across India, South East Asia, North America and the Middle East, backed by technology intensity and domain specialization to create exceptional service experiences.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Job Summary
As a Business Analyst IV within the Delivery Group at RealPage, you will be an integral part of the Reporting & Insights Team, collaborating with senior leaders and stakeholders to conduct data analysis, research business issues, and present actionable insights. With a focus on detail and thoroughness, you'll work across diverse data sources, including Salesforce and internal systems, to gather, analyze, and interpret data sets, ultimately contributing to the enhancement of operational performance through metrics definition, report/dashboard design, and validation/testing processes. This role requires the ability to work independently, from intake of requests to designing data research approaches, organizing workload, and executing tasks autonomously. The deliverables you produce will be shared with Senior level executives to facilitate decision making and operational improvement.

Job Summary
• Independently intake and prioritize data research requests from senior leaders and stakeholders.
• Design and implement data research and analysis approaches tailored to business needs.
• Collaborate with senior leaders and stakeholders to understand data research needs and business requirements.
• Utilize various methods to extract and compile data from Salesforce and other internal systems.
• Conduct in-depth analysis to identify patterns, issues, and insights related to performance metrics.
• Assist in defining and refining metrics to measure business performance effectively.
• Design and development of reports and dashboards to visualize key insights.
• Organize workload and manage time effectively to work independently and meet deadlines.
• Support validation and testing activities to ensure data accuracy and reliability.

Required Qualifications
• Bachelor's degree in Business Administration, Information Systems, or a related field.
• At least eight years of related job experience in a corporate environment.
• Advanced proficiency in Microsoft Excel for data analysis and manipulation.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Comfortable working with ambiguity and adapting to evolving priorities.
• Proven track record of delivering high-quality work on time and within scope.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences, to include executives at VP and above level.
• Proven ability to work collaboratively in a fast-paced, dynamic environment, managing multiple priorities and stakeholders effectively.
• Strong business acumen and strategic thinking, with the ability to translate data insights into actionable recommendations.
• Demonstrated track record of driving measurable business impact through data-driven analysis and decision-making.

Preferred Qualifications
• Advanced degree or certifications in process modeling, data analysis, data visualization,
• Experience with SQL for data querying and manipulation.
• Familiarity with Salesforce and its data structure.
• Proficiency in Power BI or other data visualization tools.
• Experience with R and Python programming languages