Quality Assurance Department Head

Job Eligibility:

"• Graduate of Engineering (Mechanical, Civil, Industrial, or related field), Information Technology, or Accounting from a reputable institution
• Minimum of 7 years of experience as an Auditor, preferably in the financial industry
• At least 3 years in a supervisory capacity as an IT Auditor or IT Compliance professional
• Experience in process improvement or re-engineering is highly desirable
• Quick learner with strong analytical skills; meticulous, thorough, and attentive to details
• Excellent communication skills
• Highly motivated with strong leadership abilities"

Job Overview:

The Quality Assurance Department Head oversees the management of application projects throughout their lifecycle, from initiation to closure. This includes reviewing Requests for Proposals (RFPs), Project Plans, Work Breakdown Structures (WBS), Business Requirements Documents (BRDs), Test Plans, Migration/System Integration Testing (SIT) Plans, and other relevant documents to ensure compliance with ICT division operations manuals and government agency circulars.

Job Responsibilities:

"• Conduct Post Implementation Reviews (PIRs) to assess the achievement of project objectives and evaluate the effectiveness of project management practices in maintaining project alignment
• Review policies, regulations, and circulars issued by the Compliance Office and various government agencies affecting information technology. Communicate relevant information to the responsible departments within ICTD and monitor compliance actions
• Serve as a liaison between ICTD departments and auditors (internal or external) to ensure timely resolution of audit findings and fulfillment of commitments
• Initiate and/or assist in documenting and modifying procedures found in operations manuals or systems manuals following the implementation or modification of system applications
• Facilitate Root Cause Analysis processes for recurring issues identified by Business Units
• Develop and propose a 3-year Quality Assurance plan for approval by the ICTD Head and endorsement by the IT Steering Committee
• Review other areas as necessary to enhance the quality of IT services
• Supervise and monitor assessment and review activities based on the annual plan, with specific activity timings approved by the ICT Division Head
• Include areas and timelines for assessment in the 3-year Quality Assurance Plan, scheduling assessments on a quarterly basis
• Provide assessment reports to the ICT Division Head and relevant departments, detailing observations and recommendations
• Develop assessment and reporting templates similar to those used in internal audits"