Delivery Service Representative (Truck Driver)

Qualifications
•Minimum 3 years’ experience in driving articulated trucks (10 wheeler)
•Professional Driver’s License Restriction B & B1
•With NCII and NCIII certification
Key Responsibilities
A. Delivery Operations
•Ensures that products loaded in the delivery trucks are accurate in quantity and specifications as per load manifest
•Checks and inspects delivery vehicle unit for safety using the BLOWFAAD form
•Ensures that documents and equipment required for the delivery are complete prior to check out
•Drives, maneuvers and navigates the truck to desired destination, ensuring safety of products and passengers
•Transports the products promptly and within schedule
•Assists in the unloading of the goods to ensure fast, efficient and safe transport of the products to the customer
•Collects Bad Orders as indicated in the delivery documents (negative invoice, RTV)
•Escalates delivery rejections and follows Distribution Supervisor’s disposition
•Compiles, encodes, categorizes and audits data once the products are delivered
•Performs collection activity for certain outlets as may be designated
•Performs cooler replenishment for Direct to Store Deliveries
•Secures documents (receipts, invoices) and collection (cash or check) in the course of the delivery operation to ensure proper settlement upon check in
B. Customer Relations and Communication
•Presents a good image of the company when dealing with the clients
•Interacts with the clients regarding their concerns and complaints
•Ensures compliance to currently implemented procedures and processes (e.g. CROCS, Glass Policy, etc.)
•Interacts with the Delivery Service Supervisor and other co-workers to ensure smooth flow of delivery processes
•Immediately reports to his Supervisor all issues and concerns that will affect completion of the delivery, including delays, accidents and other traffic situations
C. Equipment Maintenance
•Prepares requests for repairs for trucks based on the inspections using the BLOWFAAD form
•Ensures proper use and cleanliness of the truck being used
•Transfer of trucks for maintenance/repair