Team Leader for VAs - Earn Up to 40K Plus Good Benefits Cebu City

Cebu City, Cebu

Posted 10 days ago

Company:: Talent Outsourcing Channel Solutions
Company Description:: Talent Outsourcing Channel Solutions has been dedicated to delivering high-quality and efficient workforce solutions to employers across the nation through our comprehensive HR approach.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

URGENTLY HIRING: TEAM LEADER for V As Cebu City

As a Team Leader, you will oversee daily operations, maintain account knowledge, and provide coaching and feedback to Virtual Assistants. You'll drive performance, motivate the team, and ensure timely communication. Responsibilities include up-training, quality assurance, performance reviews, and recognizing high achievers. Conduct assessments for probationary employees and collaborate with the Ops Manager for performance evaluations.

Qualifications (Non Negotiable):

- At least 2-3 years Supervisory experience in a BPO/KPO set-up

- Proven leadership skills and functional knowledge in BPO/KPO setup

- Excellent oral and written communication skills

- Proficient in writing report and business correspondences

- Strong interpersonal skills

- Customer Oriented

Experience with the following is a plus:

- E-commerce/Travel Account

- Real Estate/Property Management

- Strong interpersonal skills

- Accounting/Bookkeeping and Quickbooks

Why choose us?

Competitive salary of up to Php40,000 monthly

Government mandated benefits

HMO benefit upon hire date

Fixed rest days on weekends

13th month bonus incentive

Annual salary increase

Ready to seize this opportunity and take your career to the next level?

Apply now!