Start ASAP-Call Center Agent-Healthcare Account

Quezon City, National Capital Region

Posted more than 30 days ago


Company:: Caldwell
Company Description:: For regular employees, we offer an industry-leading benefits package that includes: • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave • Opportunity for rapid career growth for Top Performers • Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail, fax, and internet mail to provide customer assistance • Communicates with customers on the phone or using written correspondence to take care of concerns • Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked. What are we looking for? • Open to candidates who completed college no experience required • Open to High School and Senior High School Graduates with BPO experience • Excellent to above-average English communication skills • BPO experience is a plus but not necessary • Can do onsite work • Within 25km to 35 km BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Jobs Responsibilities:
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs
APPLY NOW!