Seasonal Retention Account (CSR) - Alabang Site

IBEX Alabang is waiting for you! Apply onsite for faster processing at our recruitment hub. We have prepared free snacks for all our walk-in applicants. What are you waiting for?

Visit us between 10 am - 7 pm Monday to Friday at G/F CTP Asean Tower, Asean Drive, Filinvest City Alabang, Muntinlupa City

Don't have time to walk-in? Worry no more! Be interviewed at the comfort of your own home. Join our Digital Career Fest from 2PM - 7PM every TUESDAY & FRIDAY only via zoom.

Zoom ID: xxxxxxx

The ibex-clusives:
Work-onsite allowance*
Extensive HMO coverage for you and your dependents
Non-Taxable Allowance on top of your Basic Salary
Excellent Program Incentives based on performance
Group Life Insurance
30 Service Incentive Leaves (Paid Time Off)

Responsibilities:
Responsible for ensuring compliance with company systems, processes and procedures
Customer service experience in any of the following industries: retail, hospitality, administration, banking with preference for call center experience
Demonstrated experience in working in a multicultural team
Ability to provide unbiased and accurate feedback in a non-threatening way
Delivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstacles
High degree of problem solving & analytical ability
Analyzing and Evaluating: reflects on information, defines the key issues and reaches logical conclusions
Well versed in planning and coordinating and must have an excellent decision making skills
Excellent verbal & written communication with strong customer service ethic
Ability to work with deadlines and manage priorities with high attention to detail

QUALIFICATIONS:
With at least 6 months call center experience handling Telco, Collections or Sales
Applicants must be willing to work in Alabang
Full-Time position(s) available
Must be willing to work in shifting schedule, weekends and holidays
Must have average to good communication skills both written and verbal

*Terms & Conditions apply

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