Operations Manager - Subic/Olongapo
Olongapo City, Zambales
Posted more than 30 days ago
- Company:
- Wild Orchid Resort
- Company Description:
- The Wild Orchid Resort, is the Premier Resort Hotel to stay when visiting Angeles City. The perfect hotel location from which to explore and enjoy the fascinating surrounding area in the center of the world-famous night.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
- Ensures a positive experience for the guests of the hotel and finds ways to increase quality of customer service .
- Anticipates all guests needs and must respond promptly and accordingly.
- Responsible for answering day-to-day queries, complaints or problems arising in the hotel .
- Maintains full knowledge of room rates, hotel policies, specials , VIP guests, hotel events and functions, etc.
- Supervises furnishing and renovation projects of the hotel.
- Plans and coordinates events or conferences and ensures they run smoothly.