TSD Administrative Assistant
Makati, National Capital Region
Posted more than 30 days ago
- Company:
- Multibiz International Corporation
- Company Description:
- Emerging as the market leader in providing innovative printing services and integrated IT solutions for corporate and government institutions. Our strong partnerships with known brands such as Epson, HP, Canon, Ricoh, Brother, Pantum, and more, have allowed us to provide the perfect solution to the printing requirements of our diverse clients.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
> Authorize to receive incoming calls from clients regarding technical inquiries and concerns.
> Responsible for the daily plotting of Technician’s itineraries in coordination with the TSD Supervisor and Technical Services Department Head.
> Update and monitor files such as replacement reports, TSD daily itineraries and other reports.
> Update and follow up warehouse for the deployment of printers, toners, inks, etc.
> Point-of-Contact (POC) for any technical issues and concerns
> Responsible for the scheduling and monitoring of replacements, new accounts, toners, and ink deliveries of technicians.
> Liaising to different departments such as collection, customer service and warehouse
> Documentation of technical concerns from the CSR Department.
> Responsible for conducting trainings and orientations to newly hired technicians.
> Coordination with other departments
> Act as Petty Cash Custodian.
> Perform other duties that may be assigned from time to time by the Technical Services Department Head.