Customer Support - Education Account - 6 months BPO experience

Quezon City, National Capital Region

Posted 19 days ago

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 110

Job Description

Qualifications:
• Candidate must have at least Good English Communication Skills
• Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
• Must be willing to start ASAP
• Amenable to work on-site and on shifting schedule
• Willing to work for Full time job
Job Overview:
Handle customer calls, assist with product inquiries, and ensure a positive shopping experience for our customers.
Job Description:
• Manage inbound and outbound calls related to retail products and services.
• Assist customers with placing orders, tracking shipments, and processing returns.
• Provide detailed product information and recommendations.
• Resolve customer complaints and issues in a professional manner.