Insurance Account - Fixed Dayshift

Quezon City, National Capital Region

Posted 13 days ago

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 110

Job Description

Are you a dedicated professional with a passion for providing outstanding customer service? Whether you have 1 year of BPO experience or are a college graduate without BPO experience, we have an exciting opportunity for you as a Customer Service Representative within our Insurance Account. Join our team and embark on a rewarding career in the dynamic field of insurance and customer service.

Job Responsibilities:

Handle customer concerns, complaints, and inquiries through various communication channels, including phone, email, and chat.
Maintain detailed records of customer interactions, transactions, and resolutions.
Adhere to company policies and regulatory guidelines while assisting customers with insurance-related matters.

Key Qualifications:

Candidates with 1 year of BPO experience and a minimum of 2 years in college OR college graduates with no BPO experience.
Strong communication skills, both written and verbal.
Customer-centric mindset with a commitment to delivering exceptional service.

What’s In It For You?

Competitive Compensation: A competitive salary package that recognizes your skills and dedication.
Day Shift Schedule: Enjoy the perk of working during regular business hours, allowing for a better work-life balance.
Health Coverage: Comprehensive health insurance and HMO.
Paid Training: Enhance your skills and knowledge through paid training.
Financial Security: Access to retirement and provident funds.
Wellness: Enjoy access to fitness memberships for a healthy work-life balance.