PHRN ( Registered Nurse) - Must have 1 year Hospital Exp

Manila, National Capital Region

Posted 9 days ago


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Master’s Degree
Gender:: Any
Number of vacancies:: 100

Job Description

Position: PHRN (Professional Healthcare Registered Nurse) - BPO Industry

Qualifications:

Graduate of BS Nursing
Must possess an active PHRN license
Minimum of 1 year bedside experience required
No BPO experience required
Good verbal and written communication skills
Demonstrates effective critical thinking and decision-making skills
Good time management skills
Ability to function independently
Knowledgeable in MS Office and internet browsing
Amenable to work onsite at QC Bridgetown
Amenable to working night shifts
Offer:
Upon Hire:

Php 30,000 Basic Pay
Complete benefits package and HMO coverage from the first day of training
Php 1,000 flex fund allowance