Jr Engineer - 3 years experience

New Mnla, Quezon City, National Capital Region

Posted 19 days ago


Company:: Dempsey Resource Management Inc.
Company Description:: Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. Our company is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs or even special projects. Our Goal We strive to become a significant venue both for private companies and professionals for the purpose of matching their respective needs, creating opportunities for productive, meaningful and long-term employment. Our Desires To provide companies (CLIENT) quality service and assistance to ease their direct hiring process by way of sourcing, profiling, prequalifying and endorsing applicants in the most prompt and efficient manner; To provide opportunities to professionals (APPLICANT) in their quest to find the right job that will hone their natural talent, enhance their acquired skills, and maximize their potential to become an efficient, productive and successful employee; To promote and nurture our staff and personnel (EMPLOYEE) to strive for excellence in providing executive search and placement services; To create an ideal office-work environment (OFFICE) that will make our people inspired in their assigned tasks, and to encourage competitive cooperation among them, and reward productivity; To sustain our operation (STOCKHOLDERS) and the above pillars of good service by way of decent return on investments, providing incentives and satisfaction to all our stakeholders
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 100

Job Description

Key responsibilities:
 Assist customer's concerns and queries
 Repair and document any equipment from the client, both under warranty and
chargeable.
 Monitor status of engineering during projects.
 Coordinate with customers in order to fulfill customer needs and satisfaction.
 Create accurate reports and possible recommendations to customers.
 Create turnover documents for sales and customers.
 Create and save backup files for the alignment of equipment.
 Handle remote support to clients
 Ensure all received cases are properly recorded and reported.
 Proper handover of cases to the co-tech support engineer
 Monitor and report any defects in individual tools, special tools, project
equipment, software, etc.
 Report to the engineering assistant manager or manager for issues encountered
in rendering the job.

Qualifications:
 Bachelor’s Degree in Electronics, Electrical, or other related fields
 Preferably with IT related background
 Can work overtime and night shifts
 High-level of attention to detail
 High-level customer care approach
 High-level technical and analytical skills
 Decisive and high level of confidence
 Innovative, flexible, and adaptable to new technologies
 Proficient and able to use various software user interface (UI) variety
 Result-driven individual
 Good communication skills both oral and written
 Allowed to travel on short notice