Customer Service Representative (Insurance/Healthcare/Finance)
Muntinlupa, National Capital Region
Posted more than 30 days ago
- Company:
- Ayuda Business Management Solutions Inc
- Company Description:
- We match job seekers with the best opportunity by establishing a profound, firm, and valued relationships with our clients, our partners, and the communities in which we operate. Day by day, we work to provide the best opportunities available in the market, solutions to any challenges ahead of an individual and an organization.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Primary School
- Gender:
- Any
- Number of vacancies:
- 30
Job Description
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing requests / concerns
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements:
At least completed 2nd year college
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefits:
Paid Leaves
Health Insurance
13th Month Pay
- Salary:
- 30.000,00 ₱ Monthly
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