Customer Support - No Call Center Exp Required - CDO
Cagayan De Oro, Misamis Oriental
Posted 3 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Job Summary: We are seeking a motivated and friendly Customer Support Representative to join our team. This role does not require previous call center experience. The ideal candidate will have strong communication skills and a passion for helping customers.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
- Provide accurate information about products and services.
- Assist customers with order placement and product selection.
- Resolve customer complaints and issues effectively.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members and participate in training sessions.
Qualifications:
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities.
- Proficiency with computers and basic software applications.
- Friendly and empathetic demeanor.
- Ability to learn quickly and adapt to new systems and procedures.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Opportunities for career advancement
- Comprehensive training provided
- Salary:
- 16.500,00 ₱ Monthly