Hiring CSR - Financial Account - Onsite - Silver City
Pasig, National Capital Region
Posted 2 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
AM Score B2 and up
BAA 32
WPM 25
At least 1 year CCE
Why pick us?
Competitive salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement opportunities
Promote Within the company
Comprehensive healthcare benefits
Job description
Your task is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing information about products or services. You'll interact with customers through various channels such as phone, email, and live chat, offering support and guidance in a courteous and professional manner. Your role involves listening attentively to customers, identifying their needs, and efficiently finding solutions that meet or exceed their expectations.
Responsibilities
As a customer service representative, your core responsibilities include handling customer inquiries and resolving issues through various channels like phone, email, or chat. You'll need to possess in-depth knowledge of the company's products or services to provide accurate information and assistance. Efficiently processing orders, addressing complaints with empathy, and maintaining detailed records of interactions are essential parts of your daily tasks.
- Salary:
- 20.000,00 ₱ Monthly