Hiring CSR - Travel tier 1 - Silver City
Pasig, National Capital Region
Posted more than 30 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Call Center Agent - Dayshift Account REQUIREMENTS: - 6 months call center experience - High School Graduate/SHS Graduate - Basic computer navigation skills -Excellent Communication skills Perks: - Competitive salary package, company bonuses, and performance incentives - Night differential - Loyalty, Christmas gift, inclusion, and diversity benefits - Paid sick and vacation leaves - HMO coverage - Life insurance - Retirement plan
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Legal age of employment; at least 18 years old
At least 1 -3 years in user-facing or back of house airline industry or travel agency role, with in-depth experience with GDS tool- Sabre/Amadeus or at least 1-3 years CCE Handling international travel account that uses GDS tool- sabre/ Amadeus
Preferably reached College level: Minimum of 4 years in highschool following the old curriculum or its equivalent of Junior High School in the new K-12 curriculum
Average to Excellent Communication Skills
B2+Aspiring Minds CEFR w/ 21 Basic analytical Ability score
Why pick us?
Competitive salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement opportunities
Promote Within the company
Comprehensive healthcare benefits
Job description
Your task is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing information about products or services. You'll interact with customers through various channels such as phone, email, and live chat, offering support and guidance in a courteous and professional manner. Your role involves listening attentively to customers, identifying their needs, and efficiently finding solutions that meet or exceed their expectations.
- Salary:
- 30.700,00 ₱ Monthly
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