Customer Service Representative - Taguig
Taguig, National Capital Region
Posted 2 days ago
- Company:
- VCC Link
- Company Description:
- VCC Link, Inc. is a dynamic and innovative company specializing in providing top-notch business process outsourcing (BPO) solutions. With a commitment to delivering exceptional services, VCC Link has established itself as a reliable partner for various industries seeking unparalleled customer support, technical expertise, and other outsourcing needs.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 500
Job Description
- Address customer issues through phone, email, or chat by identifying the problem, explaining the optimal solution, and promptly resolving the issue.
- Follow communication procedures, guidelines, and policies while documenting all customer interactions in Salesforce Cases.
- Ensure the delivery of precise, valid, and comprehensive information using appropriate processes and tools.
Qualifications:
- High School Graduate or Equivalent
- 1 to 2 years of Work Experience
- Familiarity with CRM Tools is an advantage but not required
Set up: WORK ONSITE at Taguig
Schedule: Night Shift
Total Package of 22, 700 + 18% Night Differential + Incentives
- Salary:
- 22.700,00 ₱ Monthly