Field Service Technician
Quezon CIty, National Capital Region
Posted 2 days ago
- Company:
- Mightylynx Solution Incorporated
- Company Description:
- MIGHTY LYNX SOLUTIONS, INC. is a quality-oriented and innovative company which provides accurate solutions incorporating the most dependable, reliable and technologically advanced IT Management Applications and Security Surveillance Systems. Moreover, Mighty Lynx is a consulting company centering on automation providing systems integration of different products and deliver distinctive solutions to a wide range of customers nationwide.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
Qualification:
- Preferably with own motorcycle
- Tech-Vocational in a relevant field (such as Electronics, project design, or a related field)
- Experience in a technical support role, preferably in an after-sales capacity Ability to diagnose and resolve technical issues Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to multitask and manage time effectively.
Job Description:
- Provide technical support to customers via phone, email, or in person
- Diagnose and resolve technical issues related to our products
- Perform repairs and replacements of defective parts
- Provide guidance and assistance to customers in resolving technical issues
- Maintain accurate records of customer interactions and solutions provided
- Provide feedback to the management team on product performance and customer feedback
- Participate in the development of technical support materials such as user manuals, training materials, and troubleshooting guides