Sales Associate

• Greet and assist customers in a friendly and approachable manner.
• Provide product information, answer inquiries, and offer assistance throughout the shopping experience.
• Build and maintain strong customer relationships to encourage repeat business.
• Actively engage in selling products by understanding customer needs and recommending appropriate solutions.
• Meet or exceed sales targets by effectively promoting and upselling products.
• Participate in promotional events and activities to boost sales.
• Stay informed about product features, benefits, and specifications.
• Continuously update knowledge of current trends and industry developments.
• Train and educate customers on product use when necessary.
• Ensure that merchandise is attractively displayed and the store is well-maintained.
• Implement visual merchandising standards to create an appealing shopping environment.
• Replenish and organize stock to maximize product visibility.
• Efficiently process customer transactions using the POS system.
• Handle cash and provide accurate change, while adhering to cash handling policies.
• Resolve customer issues related to transactions or product returns.
• Collaborate with team members to achieve sales goals and maintain a positive working environment.
• Communicate effectively with colleagues and management regarding customer feedback and product requests.
• Assist in training new Sales Associates when necessary.
• Adhere to company policies and procedures, including opening and closing duties.
• Follow inventory control procedures to minimize loss and ensure accurate stock levels.
• Contribute to a safe and clean working environment.