Now Hiring - Telco Account / CSR BOHOL
Tagbilaran, Bohol
Posted more than 30 days ago
- Company:
- Ibex Global Solutions Philippines Inc.
- Company Description:
- Ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
Position: Customer Service Representative
Location: Ibex Bohol, Philippines
Start Date: July 2024
Responsibilities:
• Provide exceptional customer service to Telco Account customers
• Handle inquiries, resolve issues, and provide solutions in a professional manner
• Maintain a positive and empathetic attitude towards customers at all times
• Collaborate with team members to ensure customer satisfaction
Requirements:
1. Age: Must be at least 18 years old.
2. Education: K12 graduate or has completed at least 2 years in college.
3. Experience: For High School graduates, a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
4. Proof of Education: Candidates must provide proof of education, Diploma/TOR. If no diploma is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
5. Must be willing to work onsite in Tagbilaran City, Bohol
Benefits:
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority!
• 30 Service Incentive Leaves (15 days can be converted to cash)
If you are ready to kickstart your career in customer service and join a dynamic team, apply now to become a Customer Service Representative at Ibex Bohol!
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)
3. FOR THOSE INTERESTED APPLICANTS WHO CAN’T COME ONSITE:
- Join our Virtual Express Lobby via our FB page
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE “JOB PORTAL-JOBSLIN” as your source)
We look forward to meeting you!
*Terms and Conditions Apply
- Salary:
- 19.000,00 ₱ Monthly
The position you are looking for is no longer available. It is possible that this job has expired or has been removed. Please take a look at our open positions.