MS teams/Voice SME

Experience: 3 to 8 Years

· Experience in SFB 2015, Lync 2013 with Enterprise voice and Hybrid Solution.

· Migration from Skype to Teams

· Teams Architecture and Direct Routing

· Endpoint handling of Skype and Teams phone devices

· Experience of Migrating from Legacy system to Teams

· Teams Policies and Features

· Understanding of Call Queue and Auto Attendant

· Understanding of AAD, Network/Firewall rules and DNS for Direct Routing.

· Troubleshooting Teams issue and Call Quality Reporting Analysis.

· Emergency Call routing in Teams

· Develop technology road-maps for Unified Communications & Collaboration Services

· Co-ordination with MS and other Vendors for Issues/Tracker.

· Health Check of Servers and Powershell Scripting

· Audio/Video design and integration experience

· Ability to Plan and deploy Microsoft Teams

· Ability to Implement Lifecycle Management and Governance for MS Teams

· Should have sound knowledge on Monitoring MS Teams environment

· Ability to Manage access for External User

· Should know how to Implement security and compliance for MS Teams

· Ability to take Transition from Skype for Business to MS Teams

· Know how to Create and Manage Teams

· Ability to Plan and configure network setting for MS Teams

· Ability to Manage Collaboration Experience for Chat and Channel

· Should have knowledge in Managing Apps for MS teams

· Ability to Manage Meeting and virtual events experiences

· Should know how to Configure and manage MS Teams device

· Manage Phone Numbers

· Manage Phone System for MS Teams

· Troubleshoot Audio, Video and Client issues

· Ability to run and execute PowerShell script in MS Teams Module

· Certifications - Good to have MS 700 certification, MS 900 certification