MDS Coordinator

DUTIES & RESPONSIBILITIES:

1. Overall, in charge of the day-to-day operations of the center - focusing on the CLINICAL AUDITORS DEPARTMENT
2. Responsible for the attainment of client-set goals, efficiency targets, and overall center performance.
3. Communicate with employees and customers to ensure prompt and courteous attention to all questions regarding products and services.
4. Responsible for knowing the intricacies and compliance standards of all key benefit management programs.
5. Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.
6. Continuously coach the team to ensure the individual and team performance goals are achieved.
7. Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)
8. Tracks and monitors team performance; provides feedback to agents.
9. Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.
10. Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities.

QUALIFICATIONS

1. PH or US Registered Nurse with active License
2. Has actual MDS Coordination experience for a nursing home (atleast 6 months)
3. Excellent communication skills
4. Supervisor or managerial experience is an advantage