Business Analyst (Experience in Insurance Industry)

Key Responsibilities:
Requirement Gathering: Collaborate with stakeholders to understand project objectives and gather detailed requirements. Gathering Business Requirements, Identify future enhancements and improvements and provide design and develop solutions.
Documentation: Create comprehensive documentation, including business requirements, functional specifications, process flows, and user manuals to facilitate effective project communication and knowledge transfer. Translate gathered and analyzed business and technical requirements to system design and solution to meet business and user requirements. Implement and maintain data governance practices to ensure data integrity, security, and compliance with regulatory requirements.

Project Management: Manage the end-to-end project lifecycle, including planning, execution, monitoring, and reporting. Ensure projects are delivered on time, within budget, and in accordance with quality standards. High Level and Detailed Specifications Quality Control verification and validation. Conduct reviews of business requirements and develop strategies to ensure the software product and service will meet its quality goals at the best value and based on the customer expectation.

Stakeholder Communication: Serve as a liaison between business stakeholders, technical teams, and other relevant parties, providing regular updates on project status, issues, and risks. Conduct meeting, presentation and liaise with various stakeholders and concerned parties in gathering information, sharing ideas, analysis and findings. Work and assist the Quality Assurance team to ensure that all scenarios will be validated and verified . Assist and if necessary, perform test activities such as but not limited to system, integration, and user acceptance testing to verify and validate the requirements. Actively participate in the status meeting to communicate progress and escalated risks and roadblocks. Manage and regularly conduct meeting with the users and project team to decide approved specifications and requirements. Prepare training materials and conduct the training to users or other members.

Qualifications:
Must have a bachelor's degree in IT or any related courses.
Must have a minimum of 3 to 5 years experience as a Business Analyst with Insurance Background
Strong understanding of data management principles, including data governance, data gathering, data quality, and data lifecycle management.
Must have an experience in Business Analysis, Designs, Project management and experience with agile methodologies.
Strong background/experience in Insurance and health business or General Insurance.
Background in any project management tools such as UML Tools, Wireframing, Jira and Automated Test Tools.
Has experience in Defect Management and incident tracking.
Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders and client facing.
Strong analytical and problem-solving abilities with a keen attention to detail.