Csr CSBB / Consumer and Small Business Banking-savings

Taguig, National Capital Region

Posted 19 days ago

Company:: Orbit Teleservices Pasig-Ortigas
Company Description:: We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 303

Job Description

Are you excited about delivering top-notch customer service? We're hiring a Customer Service Representative to join in Taguig - McKinley. The role will focus on the CSBB account.

Your Key Responsibilities
Provide excellent customer service support, addressing inquiries and resolving concerns.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance service quality.

Needed Qualifications
6 Months
2nd yr College Undergraduate (no back subjects)
Minimum 6 months of BPO/contact center experience (preferably 1 year or more solid customer service experience)
Financial services experience in a BPO Setup is preferred
(*candidates who have worked with banks like JP morgan, HSBC, Citibank, PayPal, Apple Pay, Crypto, Creditcard companies, Money Transfers, Moneygram acct.)
Must be willing to work on-site
Good typing skills
Good fit for B2 communication

Perks You'll Enjoy
HMO coverage for you and up to 3 dependents
28 paid leaves, including 13th-month pay
Exciting company-sponsored trips or retreats

Ready to Elevate Your Career?
If you're a dedicated professional seeking a new challenge, hit the "Apply Now" button. Join our team in Taguig - McKinley.