Process Trainer
Alabang and MOA, National Capital Region
Posted 9 days ago
- Company:
- Gratitude Philippines
- Company Description:
- We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Evaluate employee performance to gauge where skills are lacking.
Create training programs to address skill gaps in employees.
Prepare learning materials for programs.
Develop onboarding programs for new employees in the process.
Develop and implement training need identification and Analysis framework
Conduct surveys to gauge the effectiveness of programs.
Research new training methods.
Manage training for investment banking set up
Skills:
Strong verbal communication skills (Overall B2- high – CEF) with excellent comprehension abilities
Possesses good problem-solving skills (should pass critical thinking assessment)
Sets own high standards of performance.
High tolerance for stress
Strong computer skills to navigate the Internet and basic Office programs, as well as aptitude to learn customized in-house systems.
Comfortable with navigating and communicating instructions to access multiple computer applications
Must be receptive to detailed and frequent performance feedback.
Generally likable demeanor and customer-centric approach
Multi-task: Ability to prioritize and execute multiple tasks
Organization: Must function independently and possess excellent organization skills
Influence: Able to present information effectively to influence or persuade others in positive or negative circumstances.
Co-operation: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport
Teamwork: Ability to work with co-workers in a positive manner and willingness to assist where needed
Coping: Able to maintain a mature, problem-solving attitude while dealing with customer hostility or time demands
Decision making: Able to take action in solving problems while exhibiting good judgment.
Goal oriented: Ability to meet company goals & targets of on
time processing.
Education Requirements:
College with 2 years
Work Experience Requirements:
At least 2 years prior US setup as a Process Trainer
Must have banking and finance experience.
At least 1-year in a similar profile (trainer)
At least 1- year in investment / retail banking set up (Collections not counted)
Can work in Alabang or MOA site
Can start ASAP