Immediate Response Officer

Bataan, Bataan
Posted yesterday
Company:
Cyberbacker Careers
Company Description:
Cyberbacker was established in January of 2018 with the goal of partnering great individuals with clients who share the same values and characters. We believe that like-minded individuals working towards the same goals or business have the highest capacity for growth. Cyberbacker aims to provide premium and world-class services to its partners. Today, in just the span of four years, we are servicing 3500+ and growing, delighted and satisfied clients.
Contract Type:
Remote
Experience Required:
No Experience
Education Level:
Senior High School
Gender:
Any
Number of vacancies:
150

Job Description

Responsibilities:
-Serve as the primary point of contact for client concerns and promptly address their issues.
-Develop relationships with key client personnel.
-Create tailored plans to meet client’s business requirements.
-Act as a liaison for client concerns resolution and escalate issues as needed.
-Support the sales team in promoting additional services or products to clients.
-Ensure compliance with contract terms by both the company and clients.
-Collaborate with different teams to meet client needs effectively.

Requirements:
-Strong verbal and written communication and interpersonal skills
-Ability to work collaboratively across various teams.
-Highly organized and methodical to structure tasks and processes efficiently

General Requirements
-Good command of the English language
-Must be 18 years of age and above
-A headset with a noise-canceling feature and a high-definition webcam

Device Specification
-Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
-Windows or Mac is acceptable
-At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements
-10 Mbps DSL/Fiber Internet connection

Benefits
-No Work Experience Required
-Training Provided
-Work From Home
-Growth
-Job Security & Stability
-Obtainable Promotion
-Profit Share
-Opportunity to an all-expense-paid trip to the USA
-In-House Assistance (Healthcare Benefit)