Up to 25k Pay I Customer Care Account - Call Center Agent

Mandaluyong, National Capital Region

Posted 3 days ago

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 20

Job Description

Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities. Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary!

Qualifications:
• Candidate must have at least 1 month of BPO experience
• Candidate must have at least Good English Communication Skills
• Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
• Must be willing to start ASAP
• Amenable to work on-site and on shifting schedule
• Willing to work for Full time job

Job Overview:
• Provide exceptional customer service and support to clients across various channels, including phone, email, and chat

Job Description:
• Assist customers with billing inquiries, payment processing, invoice disputes, and refund requests, ensuring compliance with company billing procedures and regulatory requirements.
• Communicate effectively with customers via phone, email, or chat, using active listening skills to understand their needs, build rapport, and convey information clearly and concisely.
• Maintain detailed records of customer interactions, inquiries, and resolutions in the company's CRM system, ensuring accurate documentation for reference and reporting purposes.
• Adhere to established service standards, response time targets, and quality metrics to maintain high levels of customer satisfaction and service excellence.
We are urgently hiring and we offer one day hiring process! Apply now! We offer up to 25k salary!

Qualifications:
• Candidate must have at least 1 month of BPO experience
• Candidate must have at least Good English Communication Skills
• Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
• Must be willing to start ASAP
• Amenable to work on-site and on shifting schedule
• Willing to work for Full time job

Job Overview:
• In this role, you will assist customers with their travel needs, provide information about travel options, and ensure a seamless booking experience.

Job Description:
• Manage inbound and outbound calls related to travel bookings and inquiries.
• Assist customers with planning and booking travel arrangements, including flights, hotels, and tours.
• Provide detailed information about travel destinations, packages, and travel requirements.
• Address and resolve customer complaints and issues professionally.
• Stay informed about travel industry developments and company promotions.
• Work collaboratively with the sales and support teams to ensure customer satisfaction

We are urgently hiring and we offer one day hiring process! Apply now!