Quality Support Staff

• Analyzes accuracy and completeness of data and data entry using a coding guide, references, specifications and various terminal portals.
• Executes final inspection of all POS terminals using FIFO including push updates prior activation by POS Preparation Team.
• Identifies critical problems and issues encountered during final inspection and conduct proper escalation and documentation to support the Quality Improvement Plan (QIP).
• Ensures full understanding of In-Process Control Specification Framework for a successful inspection cycle.
• Endorses good POS Terminals to FTS Dispatch and places devices to designated rack of the zoning method.
• Collaborates with the POS Preparation Team Leaders to correct errors.
• Returns all POS terminals that did not qualify for dispatch to POS Preparation as well as reports the final assessment using the Tangent Services Management System (TMSS) or Zoho Desk.
• Uses CAPA to document audit verification about inconsistencies and errors thereby addressing the source of variability to improve the quality of the outcome.
• Reports CAPA to internal auditors for verification and ensures continual improvement.
• Generates daily productivity report using a database or provided tool.
• Trained to use the TSMS, third-party terminal management platforms, and other relevant communication tools.
• Collaborates with CCIARCO Manager for the purpose of developing effective testing and strategies.
• Applies and upholds to the CCIARCO Code of Ethics and Rules of Conduct while on duty.

MINIMUM JOB QUALIFICATIONS:
• Holder of a Bachelor's Degree.
• With interest in applying to a technical work nature.
• Amenable to work in Ortigas, Pasig.
• Hardworking and a team player.
• Willing to work on a shifting schedule.