Service Admin Assistant

Service Admin Assistant
Reports To
The Service Admin Assistant will report to the President and CEO, General Manager, Service Manager, Assistant Service Manager, and Accounting Head
Job Description
• Acts as oneof the first point of contact for the Service Manager and the Teams, deals with correspondence, answers enquiries and phone calls.
• Assists in preparing service quotations for clients and from enquiries (leads)
• Assists in answering and screening phone calls from clients, sub-dealers, partners, and suppliers.
• Assists in monitoring and properly documenting of Installation quotations and correct invoice numbers
• Assists in reporting tomanagement and clients, current statusesof installation works
• Assists the Installations Team with administrative duties and reports to other departments such as Sales, and Service Department as they see fit under the scope of works.
Job Qualifications
• Candidate must possess at least a Bachelor's/College degree in any field.
• At least six (6) months of work experience in Customer Service.
• Proficient in using Excel and Microsoft Word and other apps alike
• Able to manage multiple tasks and work assignments from a variety of clients.
• Has good attention to detail and excellent customer service.
• Able to work under pressure and deadlines.
• Amendable to work in Greenhills San Juan Area