Express Hiring - CSR (Hotel Booking Account)

Eastwood, National Capital Region

Posted today

Company:: Aspire Global Solutions
Company Description:: Aspire is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 20

Job Description

Aspire is actively looking for Call Center Agents around Metro Manila or in any nearby Cities. We offer up to 25k salary!

Qualifications:
-Candidate must have at least 1 month of BPO experience
-Candidate must have at least Good English Communication Skills
-Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
-Must be willing to start ASAP
-Amenable to work on-site and on shifting schedule
-Willing to work for Full time job

Job Overview:
-Responsible for assisting customers with inquiries, providing information on hotel accommodations, rates, availability, and processing reservations accurately and efficiently

Job Description:
-Handle incoming reservation requests from customers via phone, email, or chat, and process bookings accurately according to customer preferences, availability, and pricing.
-Provide personalized assistance to customers by offering recommendations, answering inquiries related to hotel facilities, amenities, policies, and addressing special requests or concerns.
-Assist customers with modifications to existing reservations, including date changes, room upgrades, cancellations, and refunds, following established policies and procedures.
-Collect payment information, process transactions securely, and provide confirmation details to customers while adhering to PCI compliance standards.

We are urgently hiring and we offer one day hiring process! Apply now!