Ops. Manager - E-Commerce Social Media - Ortigas Pasig

Pasig, National Capital Region

Posted more than 30 days ago

Company:: Field Innovators Inc.
Company Description:: The ideal candidate for this role should have proven Field Service experience, the ability to troubleshoot, test, repair and service technical equipment, English literacy, the ability to work flexible shifts and to adapt to changing work schedules, familiarity with mobile tools and applications, and a technical degree or certification1234. Responsibilities of a Field Service Technician: Providing service and customer support during field visits or dispatches. Managing all on-site installation, repair, maintenance, and test tasks. Diagnosing errors or technical problems and determining proper solutions. Producing timely and detailed service reports. Documenting processes. Operating vehicles in a safe manner and using field automation systems. Following all company’s filed procedures and protocols. Cooperating with the technical team and sharing information across the organization. Comprehending customer requirements and making appropriate recommendations/briefings. Building positive relationships with customers.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 10

Job Description

QUALIFICATION:
- Completed 2 years in College (No Back Subjects).
- At least 5 years in BPO Set-Up.
- 3 years and above Operations Manager Experience.
- Preferably had 1 year experience in handling E-Commerce.
- Knowledgeable on handling the AMEA market is required.
- Willing to work a flexible schedule, including nights anad weekends.
- Teach direct reports to become inspiring leaders for their own direct reports and model similar behavior as leaders of Leads.
- Capable of multitasking, being agile, and maintaining flexibility.
- Embrace the adventure with Client, Peers, and teams and use superior communication skills to cultivate professional relationships
with Client.
- Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles.