Call Center Support Representative I Open to Newbies

Quezon City, National Capital Region

Posted more than 30 days ago


Company:: Sapient Global Services
Company Description:: SAPIENT BPO is one of the fast growing company in this BPO industry. We do business with people for our people. We believe that the growth and development of our employees is the growth of our company as well.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

One-day hiring process! Earn up to 18k monthly! Sapient is looking for dedicated Customer Service Representatives to join our team! This is for urgent hiring, submit your application now!

Responsibilities:
Provide information about products, services, policies, and procedures.
Provide technical support and troubleshooting guidance for products or services.
Provide recommendations and upsell/cross-sell opportunities based on customer needs.
Problem-solving abilities and a proactive approach to issue resolution.
Investigate issues, identify root causes, and implement solutions to resolve problems.

Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

Lateral or 2nd-year College Undergraduate
Above-average English communication skills
Good interpersonal and problem-solving skills
Excellent problem-solving and decision-making abilities
Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!