Chat Support Agent - Healthcare Account - Weekends off

Caloocan, National Capital Region

Posted more than 30 days ago

Company:: Orbit Teleservices
Company Description:: We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We do our best to identify what our core values are and we permeate that into our culture and values in our daily practice and work environment.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Junior High School
Gender:: Any
Number of vacancies:: 150

Job Description

Qualifications:

Completed High school (old or new curriculum)
Filipino Citizen, or hold relevant residence status
Amenable to working onsite (office-based)
Good to excellent in verbal, listening, and communication skills.
with BPO experience is a plus

Job Responsibilities

Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner using the suggested script.
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them

Further details will be discussed during the interview.
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