Urgent Hiring- Call Center Agent - Open for ALS Graduates
Bacolod, Negros Occidental
Posted 24 days ago
- Company:
- Metacom Bpo
- Company Description:
- Metacom BPO is an outsourcing company that offers staffing solutions to all types of companies and small businesses.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
What we offer:
Competitive Salary Package
Day/Mid/Night Shift - available
Pioneer Accounts Available
Incentives and Signing Bonuses & other Premium Benefits
Job Responsibilities:
Answering incoming calls from customers or clients and addressing their concerns or questions.
Making outgoing calls to follow up on customer inquiries or to market products or services.
Providing excellent customer service by resolving customer complaints and issues.
Maintaining accurate records of customer interactions and transactions.
Updating customer information in the database and ensuring its accuracy.
Collaborating with other departments within the organization to resolve customer issues.
Following scripts or guidelines provided by the company to handle calls effectively.
Qualifications:
With or without BPO experience
Open for High School Graduates (Old Curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work"
- Salary:
- 24.000,00 ₱ Monthly