Technical Support Manager

Pasig, National Capital Region

Posted 24 days ago


Company:: Dempsey
Company Description:: Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. We are an executive search company engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
Contract Type:: Full Time
Experience Required:: 5 to 10 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

POSITION : TECHNICAL SUPPORT MANAGER
RANK : MANAGER
LOCATION : OFFICE
JOB SUMMARY
A Technical Support Manager is generally assigned for the upkeep of the company's assets
deployed in different areas across the country via on-site and remote implementations. The
Technical Supportshall be analytical and sufficiently trained in every aspect of the job. They are
expected to deliver concise reports and outputs.
ROLES AND RESPONSIBILITIES
1. Remote and on-site asset technical support, updating and documentation.
2. Hardware and software installation and configurations
3. Periodical on-site asset maintenance
4. Assists in research and development of IT hardware requirements.
5. Monthly and concurrent processing of COP, COC, COI (Certificates of Performance,
Completion, and Implementation)
JOB REQUIREMENTS
6. Worked as an IT/Computer technician from a reputable company.
7. Must have no derogatory records.
8. With 7 years minimum of experience
EDUCATION/EXPERIENCE
9. At least a graduate of any Computer, IT and any related courses
10. Must have at least 3 years of experience on scope of work