E-Commerce Assistant
Angeles City, Pampanga
Posted 8 days ago
- Company:
- REMCO
- Company Description:
- Key Responsibilities & Qualifications: *Create engaging posts/captions on our pages on Instagram, Facebook, TIKTOK etc. *Create quality short clip Ads/content and images for Social posts to advertise trending products online *List down Best-Sellers and advertise online *Create content marketing campaigns to drive leads and subscribers *Developing content for blogs, articles, product descriptions, social media, and the company website * Research the latest business news, inspiring business stories, and motivational content related to business *Regularly produce various content types, including email, social media posts, blogs *Researches/Create the perfect image that matches the content *Photoshop skills & Canva knowledge are a great factor in qualification *Naturally Creative and loves brainstorming * With Blogging expertise/skills (Blogging not Vlogging) * With knowledge of Social Media Ad Platforms *Excellent writing skills *1-2 years of experience + Portfolio / samples content created A graduate of the following courses is a plus: -Bachelor's degree in Communications -Bachelor's degree in Marketing -Bachelor’s degree in English, journalism, or related field See less NOTE: Pampanga based only.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Product Management:
Upload new products to the e-commerce platform, ensuring accurate and compelling product descriptions, images, and specifications.
Monitor product listings for accuracy, relevance, and availability, and update as necessary.
Coordinate with suppliers and vendors to obtain product information and images.
Order Processing and Fulfillment:
Process incoming orders promptly and accurately.
Coordinate with the warehouse team to ensure timely order fulfillment and shipment.
Handle customer inquiries related to orders, shipping, and product availability.
Customer Support:
Provide exceptional customer service by promptly addressing customer inquiries and concerns via email, chat, and phone.
Assist customers with order-related issues, returns, and exchanges.
Proactively communicate with customers regarding order status and updates.
Website Maintenance:
Assist in the maintenance and optimization of the e-commerce website, including content updates, price adjustments, and promotional campaigns.
Conduct regular quality checks to ensure the website is functioning properly across various devices and browsers.
Collaborate with the IT team to troubleshoot technical issues as needed.
Data Analysis and Reporting:
Generate reports on e-commerce performance metrics, including sales, conversion rates, and customer engagement.
Analyze data to identify trends, opportunities, and areas for improvement.
Provide insights and recommendations to optimize the e-commerce experience and drive sales.
Market Research:
Stay informed about industry trends, competitor activities, and emerging e-commerce technologies.
Conduct market research to identify new product opportunities and potential areas for expansion.
*PAMPANGA BASED ONLY*
- Salary:
- 30.000,00 ₱ Monthly